SLA：

• 7×24 automatic collection of endpoint activity records (Process Event, Network Event, File Event, Registry Event, DNS Event, File Hash, User account Behavior).
• Endpoint system activity records are retained for 1 month.
• 7×24 information security incident handling and technical consultation.
• Information security experts come to the scene to assist.
• No analysis, collection, or saving of any file content, packet information, or screen images during non-execution time

ITS MDR Service process

 

Hardware and Software Requirements

 

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